Industries

Interactive Entertainment

Help players stay in the game with real-time customer service

Interactive entertainment, particularly games played online, are widely popular. Every day millions of players go online to play causal games, or to participate in a fantasy-based massively-multiplayer online game (MMOG).

Help players get in the game by providing hands on assistance in resolving any installation problems they may experience, answer questions, explain rules, and describe the game while the player's interest in piqued. Make it easy for players to stay in the game – and earn their loyalty – by resolving customer service issues in real time.

LivePerson solutions for interactive entertainment offers key features that are essential to delivering the following benefits:

  • Provide real-time technical service
  • Increase sales and conversions
  • Lower communications costs while improving customer service