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24/7 INTouch is a multi-channel contact center outsourcing company providing flexible customer care and sales solutions across various industries in both SMB and Enterprise divisions. The company delivers a complete contact center perfected through 40 years of industry experience, specializing in quality voice, live chat and email support. Built on the best people, proven processes, and advanced technology, 24-7 INtouch continues to create custom solutions that meet any outsourcing need.

Etech, Inc has been a leading provider of business process solutions since 1997. Etech has a proven track record of delivering consistent and superior performance results with a commitment to quality. Etech offers the very best people to meet your needs in inbound, outbound and web chat channels, as well as customer service and back office processes. Etech, a preferred provider for several Fortune 500 customers, is a certified member of the National Minority Supplier Development Council (NMSDC).

Established in 1998, The Listening Company is the a customer insight specialist. As well as offering outsourced and insourced call centre services, The Listening Company provides professional advice and consultancy across all customer management requirements.

Genesys Conferencing is a leading provider of integrated Web, audio and video conferencing services to thousands of organizations worldwide, including more than 200 of the Fortune Global 500. The company's services are designed to meet the full range of communication needs within the large enterprise, from collaborative team meetings to high-profile online events.
The company's flagship product, Genesys Meeting Center, provides a single-platform multimedia conferencing solution that is easy to use and available on demand. With offices in more than 20 countries across North America, Europe and Asia Pacific, the company offers an unmatched global presence and strong local support.

Did you know that virtually every question a visitor asks during a chat indicates a hole in your selling process? Why are they asking questions? Because your website isn't giving them the answers. By combining live chat with live monitoring capabilities, you can find out why more than 50% of your visitorss are leaving your website without converting to a lead or sale. Discover a whole new way of using LivePerson's chat solution with Chatwise. Listen now to a FREE recording about how you can get substantially more return on your LivePerson investment.

Salesforce.com provides customer relationship management (CRM) service to businesses of various sizes and industries worldwide. The company also offers a technology platform for customers and developers to build and run business applications.

Founded in 1998, Netsuite Inc. is the leading provider of on-demand, integrated business management software for growing and midsize businesses. With thousands of customers globally using NetSuite's online products and professional services, companies are enabled to manage all key business operations — in a single hosted system, including: customer relationship management (CRM); order fulfillment; inventory; accounting and finance, product assembly; ecommerce; Web site management; and employee productivity.

OrderDynamics provides eCommerce solutions to businesses looking to grow their online sales channel. The success of OrderDynamics is highly attributed to its ability to develop lasting partnerships with its Clients and enabling superior frontend website experiences with efficient backend operations that help them grow sales.

Established in 1998, The Listening Company is the a customer insight specialist. As well as offering outsourced and insourced call centre services, The Listening Company provides professional advice and consultancy across all customer management requirements.

McAfee, Inc., headquartered in Santa Clara, California, is the world's largest dedicated security technology company. McAfee is committed to relentlessly tackling the world's toughest security challenges. The company delivers proactive and proven solutions and services that help secure systems and networks around the world, allowing users to safely connect to the Internet, browse and shop the web more securely. Backed by an award-winning research team, McAfee creates innovative products that empower home users, businesses, the public sector and service providers by enabling them to prove compliance with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security.

Knoah Solutions, an offshore outsourcing company, provides multi-channel customer and technical support for technology products and services, enabling U.S. call center quality at competitive offshore prices. Built on a strong foundation of experience, process, superior staffing and technology, Knoah offers world class support for voice, e-mail, and chat communications, and low-cost offshore business process outsourcing (BPO).

Founded in 1999, eTelecare Global Solutions is a leading provider of business process outsourcing (BPO) focusing on the complex, voice-based segment of customer-care services. It provides a range of services, including technical support, customer service, sales and customer retention from both onshore and offshore locations. Services are provided from delivery centers in the Philippines and in North America.

Founded in 1997 and based in Miramar, Florida,Arise Virtual Solutions Inc. is the pioneer of the at-home agent industry. Arise screens and certifies thousands of independent professionals that invest in their own training and equipment to answer calls, e-mails and provide interactive chat services from their home offices. Arise's mission is to match the capabilities of its Arise Certified Professionals with the goals of its clients and the needs of their customers — inspiring trust and creating results for those it connects.

Dydacomp's leading e-commerce software is designed to provide small to medium sized enterprise customers with highly robust, professional e-commerce tools. LivePerson Pro is fully integrated into the Dydacomp's e-commerce platform.

Solid Cactus, Inc., headquartered in Shavertown, PA, has designed or redesigned more than 3,000 e-commerce sites. Solid Cactus is an Inc. 500 company and was named one of the "Best Places to Work in Pennsylvania" in 2006 and 2007. The company serves a growing base of medium to large size clients with a full array of web design and e-commerce solutions including: Search Engine Marketing (SEM), Pay-Per-Click (PPC) Management, Affiliate Program Management, Call Center Services, Back-End Order Management, Print Design and consulting.

Interspire is a global leader in e-commerce, content management and email marketing software for business owners, digital agencies and ISP's. Over 20,000 businesses and Fortune 500 companies (including Virgin, Dell and Shell) rely on Interspire solutions to start online stores, launch content-driven web sites, and profit from email marketing.

IntelliResponse is the Instant Answer Agent. Our technology empowers customer-focused organizations to quickly and effectively address their customers' questions with "One Right Answer" across a wide variety of interaction channels, including corporate web sites, agent desktops, social media platforms and mobile devices. With more than 230 live implementations answering hundreds of millions of questions with One Right Answer, IntelliResponse is the gold standard in first line customer experience management.

Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients? customer care and transaction processing needs through 60,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 155+ facilities throughout North America, South America, EMEA and Asia Pacific. The company's award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation.

SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. SYKES provides an array of sophisticated customer contact management solutions to Fortune 1000 companies around the world, primarily in the communications, financial services, healthcare, technology and transportation and leisure industries. SYKES specializes in providing flexible, high quality customer support outsourcing solutions with an emphasis on inbound technical support and customer service.

Celigo, Inc is a leading provider of NetSuite solutions and is part of a new breed of solution providers focusing exclusively on the Software-as-a-Service industry. Celigo provides services including implementation, automation, and integration, and also develops a suite of add-on products. Through its services and products, Celigo simplifies the adoption of the on-demand model for companies.

Since 1999, Gproxy Design has developed professional web sites for customers all over the world. The company provides a wide variety of valuable solutions for ecommerce and corporate projects and is experienced in multiple shopping cart platforms. A NetSuite partner, Gproxy specializes in integrating web stores with NetSuite's backend system and also has an extensive portfolio of sites integrated with Yahoo Stores.

Nexternal Solutions, Inc. is a leading provider of web based e-commerce software. Founded in 1999, Nexternal's unique e-commerce system is used by hundreds of clients in many diverse industries. Nexternal's ecommerce solution maximizes profit by focusing on increasing revenue and decreasing costs.
Paulo Ojeda has been distributing LivePerson products in Brazil and Latin America since 2000. He has helped oversee success with many of our large accounts in that region. He can be reached at ojeda@liveperson.com or at www.liveperson.com.br

Launched in 1999, helps the world’s biggest and best companies harness the power of mobile to connect with their customers. Over the past 10 years, Air2Web has launched thousands of mobile marketing campaigns and integrated mobile technology into strategic business applications for customer care. Air2Web offers companies the tools and technology to promote products and brands, improve the efficiency of customer service and enable mobile transactions, anytime, anywhere. Air2Web is the trusted mobile resource for some of the largest, most influential brands in the world, including AT&T, Procter & Gamble, WeatherChannel, Starbucks, UPS and many more. For more information on Air2Web, visit www.air2web.com.

Demandbase is a technology company providing marketing performance-improvement solutions for B2B Marketers. Delivered on demand through software as a service, Demandbase solutions leverage the proprietary Business Resolution Platform, combining real-time identification of the companies visiting a web site with an integrated database of high quality, validated business contacts and a new breed of B2B Web analytics, measurement, and integration tools that can dramatically improve marketing and sales performance. In use at more than 1,000 companies, Demandbase helps generate more sales opportunities and drive new business. Founded in 2006, Demandbase is headquartered in San Francisco, California, and funded by Adobe Systems (NASDAQ:ADBE), Altos Ventures and Sigma Partners. For more information, please visit www.demandbase.com.

Lithium is the leading provider of Social CRM solutions to power the customer network. Working with market leaders such as Best Buy, Sony, AT&T, Research In Motion Limited (RIM), Univision, and PayPal, Lithium is delivering the next generation of customer relationships by unlocking the value of the social customer network. Lithium solutions combine the power of online customer communities with the broader social web and traditional CRM business processes to inspire customers to innovate, promote, and support on the company's behalf. As a result, businesses measurably improve their marketing and sales, accelerate innovation, and increase customer satisfaction. Lithium's platform is proven in high-volume, growth environments and provides the security, analytics, APIs, and multi-language support that enterprises demand. Founded in 2001, Lithium is privately held with headquarters in Emeryville, California. For more information, visit www.lithium.com. Or, engage with us on Twitter, Facebook, and our community – the Lithosphere.

ENGAGE Pty Ltd (ENGAGE) is a newly established Customer Contact business and is part of the Clemenger BBDO Group – the largest Marketing and Communications conglomerate in Australia and New Zealand. ENGAGE provides four core service offerings:
- LivePerson Online Solutions
- Innovative Outsource Contact Centre Services
- Remote Agent Contact Centre Systems
- Hosted Software as a Service Genesys-powered Contact Centre Solutions





















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