Partnering with LivePerson

LivePerson partner relationships create millions of dollars in sales and savings for our customers each year. Partnering with LivePerson provides:

  • The opportunity to align with Intelligent Engagement leader
    • 1 Billion visits monitored monthly
    • 9 Million chats monthly
    • 8,000+ customers
    • 50,000 live chat agents globally
  • Access to world’s largest online brands and an expansive SMB customer base
  • Zero start-up costs
  • Highly scalable and secure platform-as-a-service model supporting ease of integration and optimal performance

LivePerson works with the following types of strategic partners:

  • Application/ISV partners — Commercial software vendors that build integrations and applications with the LivePerson platform to sell to mutual customers.
  • Outsourcing Partners — Offer fulfillment services for turnkey solutions and performance-based business models with customers.
  • Solution Providers — Consulting and technology service providers that build and integrate solutions leveraging the LivePerson platform to meet unique customer needs.
  • Digital Marketing Agencies — Develop strategic relationships with LivePerson to provide innovative guidance and customer acquisition solutions to clients.

Relationships can be structured as one or more of the following models:

  • Reseller/Distribution — Partner acts as a reseller of LivePerson branded or white label solutions through indirect channels, as part of a larger ecommerce or contact center solution, or as part of a turnkey sales or service channel.
  • Referral — LivePerson and partner identify strategic opportunities to present a joint value proposition or to support one another in pursuing independent business.
  • Turnkey Solutions — Outsourcing partners team with LivePerson to deliver agent fulfillment as part of a complete online sales or service solution, or participate in performance-based client engagements.

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