Solution Marketing Manager

New York, NY

You are cordially invited to consider LivePerson, a dynamic and high-growth company, as your next place to work, contribute and grow. As a global community, we believe in the possibilities of personal ownership, a commitment to help others and the ability to individually author our environment. Fast-paced and entrepreneurial, our workplace is a community, where every interaction is an opportunity for lasting connection.

Founded in 1995, the LivePerson (Nasdaq: LPSN) value proposition is providing online engagement solutions that facilitate real-time assistance and trusted expert advice through channels like chat, click-to-talk and intelligent engagements. Connecting businesses and experts with consumers seeking help on the Web, our hosted software platform creates more relevant, compelling and personalized online experiences. Every month, our technology helps millions of people succeed online; more than 8,000 companies, including EarthLink, Hewlett-Packard, Microsoft, and Verizon, rely on LivePerson to maximize the impact of the online channel.

As the Solutions Marketing Manager at LivePerson based in either New York or San Francisco (we're flexible, relocation may be an option), you will have a unique opportunity to develop go-to-market strategies that take our acclaimed hosted platform to the next level for our small business and mid-market groups. LivePerson is a high growth company that is improving its clients' ROI, increasing their customer satisfaction, and boosting their revenue by providing online businesses everything they need to monitor and intelligently engage website visitors world-wide. This is a high-profile opportunity suited for the solution marketing expert who can marshal and mobilize resources around new initiatives and embrace a culture of innovation. You will be viewed as the subject matter expert from a content, planning and execution standpoint, and your work will have a direct impact on increasing our company's bottom line.

For the right person, joining our community is a dream opportunity.

What would you own?

  • Your primary mission will be leading go-to-market planning and execution, with an emphasis on sales team enablement and solution definition, for our small business and mid-market groups.
  • Your first initiative will be to assess the effectiveness of LivePerson's current marketing campaigns and go-to-market activity, then articulate and plan marketing strategy. Leverage your prior experience with campaign definition and execute detail-oriented marketing initiatives, selecting the right mix of messaging and channel.
  • Define and implement programs that demonstrate market leadership and strengthen our competitive position.

How would you help others?

  • Strong communication and leadership skills will allow you to be successful in partnering with sales on lead generation campaigns, as well as working with your colleagues in marketing to drive execution.
  • Support Marketing Managers with creation of and participation in webinar and other event presentations, and develop other product content to support demand generation campaigns
  • Serve as segment and product spokesperson to fellow employees, at industry events and to press and analyst community

What you need to bring?

  • 5-7 years of product marketing experience with software products
  • Prior experience in the online acquisition of customers, specifically leveraging an online platform or solution that's distributed through multiple channels
  • Strong solution marketing or product marketing base, regardless of industry
  • Ability to own content creation for all marketing collateral and segment competitive analysis

We want our community to be passionate about the potential of our technology, dedicated to helping others, consummate communicators and highly intelligent. If you know with conviction that you possess these attributes, then we invite you to apply!

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LivePerson is an equal opportunity employer.

All openings are for full-time positions unless otherwise indicated.